Never had any issues til now. I ordered a cart and was sent a disposable instead. Which is ok I guess since it has more in it but I don't like disposables since they tend to leak at the top. I'm still pretty upset about it. Other then that I've never had any issues with them. Always quick on the orders and usually accurate.
Hello Jaileen,
Thank you for taking the time to leave a review. We apologize for the mix-up with your recent order and understand your frustration. Our team strives to provide accurate and efficient service, and we apologize for any inconvenience caused. We would be happy to assist you further with this issue. Please reach out to our customer service team at help@urb.shop and they will take care of it for you. Thank you for your understanding.
Regards,
URB
After 2 weeks of use, resin was coming out of the nozzle. Product is flowed. Lots of reviews complaining about the same thing.
Hello Juan,
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the resin leaking from the mouth piece. We understand how frustrating this can be, and we would like to assist you with this issue. Please reach out to our customer service team at help@urb.shop for further assistance. We will do our best to help resolve this matter for you. Thank you for your feedback.
Regards,
URB
As the title says this will give you amazing focus and clarity with a euphoric uplifting effect that will keep you coming back for more!
everything ordered from this site has been great. the product descriptions are helpful when picking out what I need. The quality of the gummies are significantly better than other brands I've tried.
Hi Sam,
Thank you for your kind words! We are glad to hear that you have had a great experience with our products. Our team takes pride in providing helpful product descriptions to assist our customers in finding exactly what they need. We are happy to know that our products have exceeded your expectations. Thank you for choosing URB!
I took a chance about a year ago. I’ve never once regretted it! Reliable, trustworthy, thank you just doesn’t cover it . I love all the products and can’t wait to try the new line !
Hi there!
Thank you for sharing your amazing experience with us! We're delighted to know that you’ve found our products reliable and trustworthy. Your trust and satisfaction are our top priorities, and we’re thrilled that you’re excited about our new line. If you have any questions or need assistance in the future, please feel free to reach out. We appreciate your support and can’t wait to serve you again!